Our hygiene certificates and the hygiene practices, being implemented by us within the organization of our enterprise due to the Covid-19, are accessible through here.
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Covid-19 Information Guide

Dear Guests,

Welcome to Barut Hotels.

A pandemic has been announced on March 11, 2020 by the World Health Organization due to the Coronavirus (Covid-19). The measures taken across the globe have been tightened as of the said date.

The circular letters and recommendations of the Ministry of Health and the Ministry of Culture and Tourism of the Republic of Turkey as well as the World Health Organization (WHO) are being observed and complied with verbatim at all of the hotels within the organization of our Group.

Since the date of our incorporation, we, as Barut Hotels, have been perfectly fulfilling all of the sanitary requirements for our guests in accordance with the international standards. Our hygiene practices are inspected and certified every month by ISIS (International Sanitary Inspection Service), an international independent organization. Our hygiene certificates and the hygiene practices, being implemented by us within the organization of our enterprise due to the Covid-19, are accessible through www.baruthotels.com

We hereby request you to act in line with the details and information as provided in this guidebook, and also to observe and comply with such details and information for the purpose of protecting both your own health and our other esteemed guests staying at our hotel together with you, as well as our staff members serving for you, during the period of your stay at our hotel.

 

GUIDEBOOK

YOUR ROOM

 

COMMON USE AREAS

OUR STAFF

 

WHAT WE EXPECT FROM YOU

Thank you for having read this guidebook attentively, and for the measures you will comply with for the purpose of protecting the health of our other guests and staff members, in particular your own.

"The facility shall remain entitled to modify the service concept as based on the resolutions adopted by the World Health Organization, the Ministry of Culture and Tourism of the Republic of Turkey and the Ministry of Health of the Republic of Turkey and also the local authorities during the course of the normalization process implemented with respect to the Covid-19 by the Ministry of Culture and Tourism of the Republic of Turkey."

"The sports activities may be available/unavailable depending on the actions to be taken in compliance with the applicable regulations as based on the Covid-19 Circular Letter promulgated by the Ministry of Culture and Tourism of the Republic of Turkey."

APPLIED IN OUR FACILITIES, WHAT ARE THE HIGH LEVEL OF HEALTH, SAFETY AND HYGIENE MEASURES THAT TURKISH MINISTRY OF CULTURE AND TOURISMS‘’SAFE TOURISM CERTIFICATE’’ PROGRAM CONTAINES ?

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Frequently Asked Questions

Is it mandatory to wear mask at the beach or by the pool?
You do not have to wear mask in the sea or pool, as the mask will lose its effect and protective properties upon contact with water. When you need a mask, our personnel in charge will be happy to assist you with mask supply.
Will the Open Buffet be in service?
Yes, our Open Buffet service continues. The products prepared will be served to you as you wish by our trained kitchen personnel.
Will animation programs and daily activities continue?
All the animation programs and daily activities have been revised in accordance with the physical distancing guidelines. No activities involving physical contact will be performed.
Will Mini Club be open?
Our mini clubs will accept and serve children in accordance with the criteria set by the Ministry of Health. Some of the activities included in the program will be performed outside. The cleaning and disinfection of the mini club will be carried out regularly by trained personnel in compliance with the hygiene standards.
Will services requiring reservation such as A La Carte Restaurants or Cabanas continue?
Our A La Carte Restaurants will offer service through reservation system in accordance with the physical distancing guidelines. Cabana and pavilions will continue to offer private services to you as usual.
How will the beach and pool be used? How will the hygiene be ensured in such areas?
The beach and pools offer service as per the guidelines set by the Ministry of Tourism. The hygienic maintenance of our pools is carried out regularly in accordance with the periods reported by the Ministry of Health and as per Covid-19 procedures. The sun beds and sun umbrellas have been arranged in accordance with the physical distancing plan in order to ensure safe utilization of beach and pools; measures required for physical distancing have been taken and necessary markings have been made.
How will the check-in and check-out procedures be carried out? Is it possible to go outside during the accommodation?
The check-in procedures are carried out by our receptionists, who have received mandatory training on Covid 19, as per the physical distancing and hygiene guidelines. When entering the hotel, your luggage is taken to a suitable area and disinfected, and then carried to your room as per the guidelines set. In addition, when entering the hotel, fever check is performed and hand disinfectant is applied in accordance with the physical distancing guidelines. You do not need to sign a form or document to go outside during your accommodation. Mask supply is available at our hotels; you can easily go outside by observing the physical distancing and hygiene guidelines.
Will SPA and Fitness areas be open?
Yes, SPA and Fitness areas will be open. Our saunas in our SPA centers offer service with 50% capacity as per the procedure set by the Ministry of Health. In order to ensure safe utilization of our fitness centers, the number of people to utilize such center simultaneously and also the period of such utilization have been arranged in accordance with the physical distancing plan. Following each utilization, the areas of use and the equipment therein are cleaned by us by making use of the hygiene materials conforming to the standards.
Which cleaning and hygiene practices will be carried out in the rooms?
Your room will be cleaned by making use of the products with disinfecting properties, and delivered to you as the "first occupant" following the performance of such processes. The products such as the soaps, shampoo, and shower gel/cream available in your room are disposable and will not be used by any individual other than you. The daily cleaning of your room is performed by our staff by making use of masks and single-use gloves.
What are the measures taken by the staff members?
All of our staff members have received special training about the pandemic and hygiene. While serving for you, our staff member makes use of the protective equipment such as masks, gloves or face shields, depending on the location and type of such service. Just as it is done for the common use areas, the hygiene standards and practices are implemented in the same manner and meticulously at all of our staff areas. Hygiene barriers, sterilizers and the devices and equipment necessary for hand and body hygiene are being made available at the food production and kitchen areas within our enterprise. Cleaning and hygiene of the areas associated with the kitchen, and also of any and all kinds of equipment used at the kitchen, as well as the counter tops and storage areas are ensured on regular basis.

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